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Stelario Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Stelario Casino. Please read them carefully before creating an account, depositing funds or playing any games.

Stelario Casino operates under a Curaçao Gaming Authority licence, reference number OGL/2024/112/0974, issued to its parent operator.

1. General Terms

These Terms & Conditions form a legal agreement between you and the operator of Stelario Casino. They apply to your access to and use of the website, account services, games, promotions and related features. By visiting the website, registering an account or using any service, you confirm that you have read, understood and accepted these Terms & Conditions. If you do not agree with them, you must not use Stelario Casino.

Additional rules may apply to particular games, promotions, payment methods or other services. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If there is an inconsistency between general terms and a specific promotion or product rule, the specific rule may apply to that promotion or product.

Stelario Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal, regulatory, technical or operational developments. The latest version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.

The website is intended only for people who are legally permitted to access and use online gambling services in their location. You are responsible for checking the laws that apply to you before using Stelario Casino. Access must not be obtained from a place where online gambling is prohibited or restricted.

Eligibility

  • You must meet the minimum legal age and all other eligibility requirements that apply in your location.
  • You must provide accurate, current and complete information during registration and whenever information is requested.
  • You must use the website for your own personal use and not on behalf of another person or organisation.
  • You must not use the website if you are self-excluded, otherwise restricted from gambling or prohibited by law from doing so.
  • You must not access the website from a location where the services are unavailable or unlawful.

2. Accounts and Player Responsibilities

Some features require you to create a player account. You may generally hold only one account unless Stelario Casino expressly permits otherwise. Accounts are personal and must not be sold, transferred, shared or made available to another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where an issue is caused by the operator.

You must tell Stelario Casino promptly if you believe that your account has been accessed without permission, your login details have been compromised or information on your account is incorrect. The operator may suspend access while it investigates suspected unauthorised use, fraud, security issues or breaches of these Terms & Conditions.

To meet legal, regulatory and security obligations, Stelario Casino may ask you to verify your identity, age, address, payment method, source of funds or other information. Verification may be required before certain account functions are available, including withdrawals. You agree to provide documents or information that are genuine, readable and current. The operator may restrict or close an account if requested information is not provided, cannot be verified or appears misleading.

You must not use the website for unlawful activity or attempt to interfere with its operation. This includes using automated tools, exploiting software errors, manipulating games, introducing harmful code, bypassing security controls or attempting to gain unauthorised access to accounts, systems or data. You must not deliberately take advantage of a technical fault or incorrectly credited balance. Any error should be reported as soon as possible.

Account suspension and closure

Stelario Casino may suspend, restrict or close an account where it reasonably believes that these Terms & Conditions have been breached, information is inaccurate, activity may be fraudulent or unlawful, responsible gambling concerns arise, or a legal or regulatory obligation requires action. The operator may also take steps to protect players, the website or payment providers.

If an account is closed, you must not create or use another account unless authorised. Any balance treatment will be handled in accordance with applicable law, these terms and the circumstances of the closure. Funds connected with fraud, unlawful conduct, chargebacks or other prohibited activity may be withheld where permitted by law.

3. Deposits, Games and Withdrawals

Deposits must be made using an approved payment method held in your name or otherwise authorised for your use. You must not use a payment method belonging to another person without permission. Payment providers may apply their own terms, fees, processing rules or verification requirements. Stelario Casino does not guarantee that every payment method will always be available.

You should deposit only money that you can afford to lose. A deposit is not a loan and should not be used to meet essential living costs, debts or other financial obligations. Available balances may be subject to checks before they can be used, transferred or withdrawn.

Games are provided for entertainment. Each game may have its own instructions, rules, eligible outcomes and payment information. You should read the relevant game information before playing. A game result is determined by the applicable game system and recorded by the website. Where a technical or display error affects a result, the operator may correct the error in accordance with applicable requirements.

A withdrawal request may be subject to account verification, checks relating to the payment method and any applicable legal or operational requirements. You may be asked to confirm details before a withdrawal is processed. The amount available for withdrawal may be affected by unsettled play, reversed transactions, applicable restrictions or funds that cannot be lawfully paid.

You are responsible for reviewing your account balance and transaction history and for raising any apparent error promptly. If a balance is credited incorrectly, you must not use or withdraw the incorrectly credited amount. Stelario Casino may correct accounting errors and may recover amounts that were credited by mistake, subject to applicable law.

Promotions

Promotions, bonuses and promotional competitions may have separate terms, eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or other limitations. You should read those terms before participating. Only one account per person, household, device, payment method or other specified category may be permitted for a promotion. Promotional benefits may be removed where participation is not genuine or where the applicable rules have been breached.

4. Responsible Gambling, Privacy and Liability

Stelario Casino supports safer gambling. Gambling should be treated as entertainment and not as a way to make money, recover losses or solve financial problems. You should set personal limits, take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement.

Tools and support options may be available to help you manage your play. These can include deposit limits, activity reminders, time-outs, account restrictions and self-exclusion. If you believe gambling is becoming difficult to control, stop playing and seek support from an appropriate professional or gambling-help service available in your area. Requests for self-exclusion or account restrictions should be made through the available account or support channels.

Personal information is handled in accordance with the Stelario Casino Privacy Policy. Information may be collected and used for account administration, identity and age verification, payment processing, security, fraud prevention, customer support, responsible gambling measures, legal compliance and service improvement. By using the website, you acknowledge that relevant information may need to be shared with service providers or authorities where permitted or required by law.

The website may contain links to third-party websites or services. These third parties operate independently and may have their own terms and privacy practices. Stelario Casino is not responsible for content, availability or conduct outside its own website. You should review third-party terms before using an external service.

To the extent permitted by law, Stelario Casino is not responsible for loss caused by events outside its reasonable control, including network interruptions, device failure, payment-provider issues, telecommunications problems, cyber incidents, software faults or other technical events. Nothing in these Terms & Conditions excludes or limits a consumer guarantee, right or remedy that cannot legally be excluded or limited.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived.

Questions and complaints

If you have a question, notice an account issue or wish to make a complaint, use the support or contact options published on the Stelario Casino website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. Complaints will be considered in accordance with applicable procedures and legal requirements.

These Terms & Conditions are intended to be read together with the Privacy Policy, responsible gambling information and any relevant game or promotion rules. By continuing to use Stelario Casino, you confirm that you understand and agree to the terms that apply to your use of the service.